WARRANTY
All Products: 1-Year Replacement Limited Warranty
BEAMTECH carries a 1-year limited warranty on all products, for manufacturing defects or product failure.
If you have an issue with any product, we will diagnose the issue with you, and you may be required to answer questions or assist in the diagnosis. If BEAMTECH determines that your product is defective in material or workmanship,please cut down the connect wires of defective lamp,then send back the picture to us.(picture eith barcode is necessary),and we will offer the new bulb to you.
For approved warranty claims, BEAMTECH will replace the defective product with the same product or, if it has been discontinued, one comparable in performance and value.
International Customers
You are responsible for return shipping costs, although BEAMTECH will cover shipping costs for the replacement. You must return defective products before replacement can be sent.
Free Support Forever
BEAMTECH always provides free support and assistance to any customer. If your warranty has expired, you will continue to receive free service, and we will assist you in determining a solution or possible repair to any issues you might be having with our products.
Stipulations
All schedules are based on the number of days between original purchase date and receipt of RMA information by BEAMTECH. All warranties are non-transferable. Warranty terms and policies are subject to change without notice.
All warranties, expressed or implied, are void if our warranty claim department determines that there is sufficient evidence of one or more of the following:
Negligence: Improper installation or improper use, including using or installing any product in a manner not specified by Diode Dynamics, or damage caused by improper installation.
Abuse: Damage beyond the limits of "normal wear and tear."
Unauthorized Repair: Repair service performed or attempted by an unauthorized party.
Unauthorized Dealer: Purchase of items through any unauthorized party.
Modification or Tampering: Opening, disassembling, cutting wires, or in any way tampering with any product in a manner not specified by BEAMTECH.
Our Guarantee
At BEAMTECH, we want to ensure every customer is satisfied with their purchase. Therefore, we offer a straightforward satisfaction guarantee: If you aren't satisfied with your purchase, for any reason, just contact us within 30 days of your purchase and we will arrange a refund or exchange the items with no hassle.
BEAMTECH carries a 1-year limited warranty on all products, for manufacturing defects or product failure.
If you have an issue with any product, we will diagnose the issue with you, and you may be required to answer questions or assist in the diagnosis. If BEAMTECH determines that your product is defective in material or workmanship,please cut down the connect wires of defective lamp,then send back the picture to us.(picture eith barcode is necessary),and we will offer the new bulb to you.
For approved warranty claims, BEAMTECH will replace the defective product with the same product or, if it has been discontinued, one comparable in performance and value.
International Customers
You are responsible for return shipping costs, although BEAMTECH will cover shipping costs for the replacement. You must return defective products before replacement can be sent.
Free Support Forever
BEAMTECH always provides free support and assistance to any customer. If your warranty has expired, you will continue to receive free service, and we will assist you in determining a solution or possible repair to any issues you might be having with our products.
Stipulations
All schedules are based on the number of days between original purchase date and receipt of RMA information by BEAMTECH. All warranties are non-transferable. Warranty terms and policies are subject to change without notice.
All warranties, expressed or implied, are void if our warranty claim department determines that there is sufficient evidence of one or more of the following:
Negligence: Improper installation or improper use, including using or installing any product in a manner not specified by Diode Dynamics, or damage caused by improper installation.
Abuse: Damage beyond the limits of "normal wear and tear."
Unauthorized Repair: Repair service performed or attempted by an unauthorized party.
Unauthorized Dealer: Purchase of items through any unauthorized party.
Modification or Tampering: Opening, disassembling, cutting wires, or in any way tampering with any product in a manner not specified by BEAMTECH.
Our Guarantee
At BEAMTECH, we want to ensure every customer is satisfied with their purchase. Therefore, we offer a straightforward satisfaction guarantee: If you aren't satisfied with your purchase, for any reason, just contact us within 30 days of your purchase and we will arrange a refund or exchange the items with no hassle.
